This guide assumes your M365 Administrator has enabled the Microsoft App for 365 tenants called Report Message. It will allow you to quickly report an email that is either Junk/Phishing (but in your Inbox) or Not Junk (but in your Junk folder). The app will reside as a special option to users in Outlook (Desktop), Outlook Web Access (OWA) or Outlook for Mobile.
While the general usage is the same, the location is different in each application. Provided below is a simple tutorial with minimal instructions or below that is a more detailed instruction set with visuals as well. Choose dependant on your requirements.
If it still doesn’t work for you or there is an error in the tutorial please use the contact form to get in touch with us.
Visual with basic instructions
Outlook Web Access (OWA)
Visual with detailed instructions
- Report Message is not immediately deployed. Microsoft alerts Administrators that it could take up to 6 hours.
- You cannot use Report Message in shared mailboxes
- Report Message is an application available only to users of Microsoft 365 software.