Reckon Accounts Business Premier 2018

G’day all,

Recently I upgraded a client from Reckon Accounts 2017 Premier to Reckon Accounts 2018 Premier. Mostly the process was fine. But I did come across an intermittent issue with some of the installations. In total I installed it on 8 devices (including 1 server). Of these 8 I had an issue with 3 (so far).

When the client tried to print or save to pdf on any of the problem installations this is what would show up:

Reckon Accounts 2018 Premier File Permission

Immediate fix was to just click OK until you could get to the print dialogue (although seeing I was remote I didn’t know if it actually printed).

The permanent solution was actually not that hard. I believe Reckon refer to it as a “clean installation” and here on out I will be doing this by default when installing Reckon on ANY computer.

To achieve this “clean installation” or at least the part that I needed all I did was:

  1. Restart the device in question
  3. Log in with Administrator privileges
  4. Navigate to C:/ProgramData (it is a hidden folder so you might need to type it into Windows Explorer)
  5. Then rename the folder “Intuit” to something like “Intuit.bak”
  6. Open up Program and Features or whatever Add/Remove programs you have
  7. Select Reckon Accounts 2018 Premier and click the button “Change/Remove”
  8. Run a repair on the installation (I had to click ignore on a pop that complained the Windows Installer was open, which was only Reckon repair – this requires a restart then)
  9. Do the same for any Reckon product installed
  10. Restart the computer and try again

That fixed my issue 100% on 3 of the computers that had the issue. These ranged from Windows 10 Professional to Windows 7 Professional.

As always God bless and all praise to Him,


Steven Swarts

Multiple .VCF to .CSV to .PST

G’day all,

Had a pesky issue today and decided to share for all your sakes.

The problem: Convert multiple contacts (VCF) from emClient to Outlook (CSV).

emClient exports the contacts folder as either 1 .vcf file with all of the contacts listed within or for each contact 1 .vcf file. Outlook on the other hand only likes 1 .vcf file at a time which you can drag and drop onto your contacts folder but I had 200 odd and that would be a lot of work. It does however support 1 .csv file with multiple contacts contained within.

So how do you go about converting this seemingly straightforward problem?

Well to be honest it frustrated me for awhile. With almost all Google searches showing up paid for solutions, some hacky online solutions (who knows what they do with your contacts), but nothing that was simple as I believe it should be.

Until I stumbled across a website which told me quite simply the solution. And it was fairly straight forward.

The solution: Use Gmail.

Brilliant really. Gmail will gladly accept your multiple contacts all stored in 1 .vcf file. Nice and easy. Then do any little changes you might need to do (I find Gmail very user friendly and it is provider for Email, Contacts, Calendars, Tasks, etc). Once you have finished export it as .csv (for Outlook). Start up your Outlook and import the CSV straight to your contacts folder. Brilliant right ?!

Then if you need to (which I did) export your newly imported contacts from Outlook to a .pst file. Kablam. Done and dusted.

So there you have it. Not a step by step, but close enough for now to help out anyone who is struggling like I was.

Enjoy your day and God bless.

Steven Swarts